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  • 1. Are these dresses floor length or tea length?
  • 2. Can I buy several dresses and just send back the ones I don't want?
  • 3. Can I place my order over the phone?
  • 4. Can I visit you?
  • 5. Can you help me select a size?
  • 6. Can you send me a swatch?
  • 7. Do I need to sign for a package?
  • 8. Do your dresses run true to size?
  • 9. How are you able to provide such low prices for high quality designer dresses?
  • 10. How can I track my package?
  • 11. How do I fill out an RMA?
  • 12. How do I know what size to choose?
  • 13. How do I measure my child?
  • 14. How do I read your stock chart?
  • 15. How do I send my package back to you?
  • 16. How long before my wedding should I order?
  • 17. How long do I have to decide if I want to make a return?
  • 18. How will my package arrive?
  • 19. I have a tracking number but the information is not provided at the website. Why?
  • 20. I see a sale or clearance dress on back order. How long will it take to come it?
  • 21. If my garment is damaged what do I do?
  • 22. My item says delivered but I don't have it. What do I do?
  • 23. What if the size chart doesn't match?
  • 24. Where are your items made?
  • 25. Where do you ship?
  • 26. Which items can not be returned?
  • 27. Why was my return refused?
  • 28. Will my dress look exactly like the picture?
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Flower Girl Princess 130 Middle St. Waterbury, CT 06706

Customer Care Available Monday - Friday Eastern Standard 10 a.m. - 3 p.m.

Customer Care is closed Saturday and Sunday. Orders can be placed 24 hours a day 7 days a week.

Email Us for questions