At FlowerGirlPrincess.com, we are a specialty clothing store that keeps all of our inventory in stock. Many of our items are meant to be worn for a single special occasion as so to guarantee each garment is new and direct from the manufacturer we do not allow for items to be worn and then sent back.
We do, however, want to you be happy with your item in both its condition and fit, and we accept returns on two conditions.
1. If your item is unsatisfactory in its condition when you receive it you may send it back to use at no cost to you for an identical replacement. You must contact us within 24 hours of the time your item is delivered to notify us there is an issue with the garment, and we will assist you with a prompt replacement. If an identical replacement is not available you will be offered a full refund or store credit per your preference.
2. If you receive your garment and wish to exchange it for a different size we will help you with a one time exchange. Please email us within 7 days of the delivery date of your item and we will assist you with instructions on how to make an exchange.
All SALE, CLEARANCE, jewelry, items are NOT RETURNABLE